Refund Policy

REFUND POLICY

Kavith Sainaani DOES NOT ACCEPT RETURNS OR ISSUE REFUNDS FOR ANY REASON, however we do allow exchange within 7 days of the delivery date. In the event you are dissatisfied with your item for any reason, we will allow you to exchange your item one time for an item of equal or greater value. Please contact us by email at sainaanikavith@gmail.com and we will provide you with instructions on completing your exchange.

  1. All our products are 100% handmade. Kindly ignore the minor inconsistencies that may or may not occur.
  2. Exchanges can be done within 7 days of the product received (Within India Only)
  3. International (Outside India) Exchange/Customs/Duties if any, to be borne by the customer
  4. We shall not be held responsible for any damage/loss done by the transporter/logistics at the time of returns
  5. Since we provide free one way shipping. In case of a exchange shipping is to be borne by the customer or reverse pick up if to be arranged. Charges borne may or may not be refundable as per the reason for exchange.
  6. We will process the refund after receipt of the product (applicable once the product is returned intact and unused).
  7. No cash refunds on gift cards.
  8. No refunds are offered as all shoes are customized.