Shipping policy


Thank you for choosing Kavith Sainaani for your customization needs. We are committed to providing high-quality, customized products tailored to your preferences. Please review the following Shipping & Delivery Policy to understand our order processing, delivery timelines, shipping charges, and other applicable terms.

1. Delivery Timeframe

We understand the importance of receiving your customized products promptly. Our estimated delivery timelines are as follows:

  • Domestic Orders (Within India): Delivery within 7 working days from the date of order confirmation.

  • International Orders: Delivery within 15–20 working days from the date of order confirmation.

Please note that delivery timelines may vary depending on the complexity of customization, product availability, destination, courier operations, customs clearance, and other circumstances beyond our reasonable control.

We will make reasonable efforts to keep you informed of any significant delays that may occur.

2. Order Processing

Once your order is confirmed, our team will begin processing and, where applicable, customizing your product according to your specifications.

Please allow 1–2 business days for order processing before the product is dispatched.

The order processing period is separate from the delivery period mentioned above.

3. Shipping Methods

We partner with reliable courier and logistics service providers to facilitate the safe and timely delivery of your products.

The shipping method and logistics provider may vary depending on the delivery location, nature of the product, and other applicable factors.

Once your order has been dispatched, you will receive a shipping confirmation containing the applicable tracking details.

4. Shipping Costs

Shipping charges, where applicable, may be calculated based on factors including the weight and dimensions of the order, delivery destination, and shipping method selected.

The applicable shipping charges, if any, will be communicated or displayed during the checkout process before the order is finalized.

5. International Shipping

For international orders, additional charges may apply, including but not limited to:

  • Customs duties

  • Import duties

  • Taxes

  • Clearance charges

  • Local government charges

  • Other charges imposed by the destination country

All such charges shall be borne solely by the customer and are not included in the product price or standard shipping charges unless expressly stated otherwise.

Customers are advised to check with their local customs authorities regarding applicable duties, taxes, and import requirements before placing an international order.

6. Order Tracking

Once your order has been dispatched, you may track its status using the tracking number provided in the shipping confirmation.

If you experience any issue with tracking or delivery, please contact our customer support team at sainaanikavith@gmail.com.

7. Delays in Delivery

While we make every reasonable effort to deliver orders within the stated timeframe, Kavith Sainaani shall not be responsible for delays caused by circumstances beyond our reasonable control, including but not limited to:

  • Courier or logistics delays

  • Weather conditions

  • Natural disasters

  • Strikes or disruptions

  • Customs clearance

  • Government restrictions

  • Incorrect or incomplete address details provided by the customer

  • Any other circumstances beyond our reasonable control

8. Damaged or Lost Shipments

In the event that an order is received in a damaged condition or is reported as lost during transit, the customer should contact us at sainaanikavith@gmail.com as soon as possible, preferably with photographs or other relevant evidence of the condition of the package.

We will coordinate with the relevant courier or logistics service provider to investigate the matter and, where applicable, determine the appropriate resolution.

Any replacement, refund, or other resolution shall be subject to the applicable Return & Exchange Policy and the circumstances of the case.

9. Incorrect or Incomplete Delivery Information

Customers are responsible for providing accurate and complete delivery information, including the recipient's name, address, contact number, postal code, and other information required for delivery.

Kavith Sainaani shall not be responsible for delays, failed deliveries, additional shipping charges, or return shipments resulting from incorrect, incomplete, or inaccurate information provided by the customer.

10. Contact Information

For any questions, concerns, or assistance relating to shipping or delivery, please contact our customer support team:

Email: sainaanikavith@gmail.com

Thank you for choosing Kavith Sainaani. We appreciate your trust in our products and services and look forward to providing you with a seamless shopping experience.